When choosing PhotocopierWarehouse to look after
your needs, you are placing your care in the hands of one of
the UK's most experienced teams. We are a national account
support agent for Ricoh UK & HP Service Partners, and
arguably the most experienced eCopy and managed print
support teams in the UK.
Support Infrastructure
UK Service cover with offices in London,
Birmingham and Manchester
Average of 10 years experience per engineer
Microsoft MCP, MCSE, MCSA
All engineers are HP Canon, Ricoh, Kyocera, Uniflow, Safecom
& eCopy certified
Dedicated IT & Software Support Centres in London &
Manchester
Service covers the
following
All Parts and Labour ( only genuine parts are fitted )
Remote diagnostics & proactive monitoring
Over 90% first time fix rate
Average response times well under 4 hours and under 2 hours
within London
Regular preventative maintenance
Loan replacement equipment within 24 hours
What this means for you
Local service centres, offering you "on your doorstep"
support
Industry leading response times and first time fix rates
Motivated and knowledgeable people
Instant access to spare parts
Support calls answered instantly - less time on the phone